We are open from 8:30am - 5:30pm Monday to Sunday.

Our team can assist with measurements and calculations based on the size of your project. Bring your room dimensions to our showroom for guidance.

We also have an online square footage calculator to help with your order. However, we do recommend adding a 10% overage incase!

Tile can be installed in kitchens, bathrooms, walls, floors, outdoor patios, and more. However, each tile has specific recommended uses, which we can help you determine and will be marked on the tile product sheet.

Our knowledgeable staff can recommend the best options based on your style preferences and project needs.

We will notify you of any delays and provide an estimated restock date, or we can help you choose a similar in-stock product.

We recommend using a mild, non-abrasive cleaner and following specific care instructions for each tile type.

Yes, natural variations in tile are normal and add to the uniqueness of the design. If you're concerned, or there is a distinct variation that is not natural to that tile please feel free to discuss options with our team.

Yes, all the tile shown in our showroom is available in stock.

Please contact us immediately to resolve any issues with your order.

No appointment is necessary. Walk-ins are always welcome!

Our showroom associates are experienced and ready to help you with your project. We also have a network of designers we can recommend within the Greater Vancouver area.

Samples are available in our Vancouver showroom.

No, samples are yours to keep for future inspiration.

Currently, all purchases are made in-store or over the phone.

Yes, for the best results, we recommend hiring a professional tile installer unless you have prior experience.

We recommend sealing all tile installations. Test a small sample first to ensure compatibility with the sealer.